No Laundry - Privacy Policy

Last Updated: October 14, 2025

Welcome to No Laundry. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile app and services.

1. Information We Collect

• Personal Information: Name, phone number, email, address, and payment details (processed securely).
• Location Information: If you enable location services, we collect your location for pickups and deliveries.
• Usage Data: Information about how you use the app, such as features used and device type.
• Driver & Laundromat Data: Vehicle details, business information, and payment data for partners.

2. How We Use Your Information

• To operate and improve our app and services.
• To match customers with drivers and laundromats.
• To process payments securely.
• To communicate updates and provide customer support.

3. Sharing Your Information

We do not sell your personal data. We may share information only with:

• Drivers and laundromats to complete your orders.
• Trusted third parties for payments, hosting, or analytics.
• Authorities, if required by law.

4. Data Security

We use security measures to protect your data, but no system is 100% secure. Use the app at your discretion.

5. Your Rights

• You may request to access, correct, or delete your data.
• You can turn off location sharing in your device settings.
• You can unsubscribe from marketing messages anytime.

6. Data Retention

We keep your data as long as necessary to provide services or as required by law. You can request deletion of your account at any time.

7. Children’s Privacy

No Laundry is not intended for users under 18. We do not knowingly collect data from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available in the app or on our website.

9. Contact Us

If you have any questions, contact us at support@nolaundry.com.